What if my child has difficulty settling at camp?

You'll be amazed at how much your child's confidence will grow at Barracudas. Time and time again parents have told us how their children started camp very nervously, but by the end of their first day all signs of nerves had disappeared and they can't wait to come back! We have been told of children who subsequently found settling into new situations far easier, for example when starting a new school. Our staff are aware children can be worried about coming to a new childcare setting, and are trained to deal sympathetically with these situations.

In the unlikely event that your child doesn't settle at camp on their first day, please let us know. Very often by speaking to either our Head Office team or the camp staff the same day or following morning, we can resolve any problems related to your child not settling.

For your further reassurance, if this is your child's first visit to Barracudas and if they're still not happy on the second day of camp, or if you don't want to try them again after the first day, we can offer you our Money Back Guarantee. All you need to do is call us by the end of the second day they attended and we will refund your booking in full. What's more, we'll put a free day pass for the same child on your account for them to use when they feel ready to try camp again next year.